policies

  • Cancellation for daily charters:
    – 3 days or more, full refund
    – 2 days, we will issue you a gift certificate to be used at a later date with no expiration date
    – 24 hours or less, no refund
  • ¬†When booking your charter you are booking your day to go fishing. We understand the weather is not always
    favorable and at times and may request you rebook to a later date.
  • Mechanical issues, although rare, do happen from time to time. Payment is only required for the duration that
    was spent fishing before the mechanical issue. We will also try and get you out on one of our other boats if
    possible the same day depending on the timing of the mechanical issue.
  • In the case of sea sickness, once the boat has left the dock the full payment is still required for the scheduled
    duration.
  • In case of weather issues, if the Captain comes in early due to weather, the minimum rate will only apply
    according to the duration of your charter.
  • Pandemics, Hurricanes or any other Natural Occurrences out of both of our control, gift cards will be issued to
    where both parties will not lose any money.
  • Since we are in the service industry you are not required to pay the sales tax on the charter but a minimum
    20% Gratuity is encouraged for the Captain. It should be paid directly to them, or it may be added to the
    charter by the same credit card on file.
  • Online Waivers must be signed for trips that you have to leave the vessel; Eco Tour/Shelling trips.
  • Photos or videos taken while aboard our charters may be used for our social media posts at our discretion,
    unless otherwise requested. To be excluded from our social media posts, please email us
    at Booking@NativeGuidedFishing.com