Standard Cancellation for daily charters:

• 14 days or more, FULL refund
• 7- 13 days, Gift Certificate will be issued
• 1 – 6 days, no refund and full payment is required
• Multiple Bookings, ie 2 Charters booked is a 30 day cancellation notice, 3 or more Charters is 45 days cancellation notice
• If the Captain cancels due to Weather a full refund will be given less Online Booking fees and Trip Protection fee

 

When opting for Trip Protection you gain enhanced flexibility beyond our standard cancellation policy.

• Trip protection allows you to cancel or modify your booking up until 24 hours of your scheduled departure time for any reason. Receive a FULL refund, minus the expense for trip protection and any processing fees. Highly Recommend

 

When booking your charter you are booking your day to go fishing. We understand the weather is not always favorable and at times and may request you rebook to a later date.

Mechanical issues:

Although rare, do happen from time to time. Payment is only required for the duration that was spent fishing before the issue. We will also try and get you out on one of our other boats if possible the same day depending on the timing of the mechanical issue.

• In the case of sea sickness, once the boat has left the dock the full payment is still required for the scheduled
  duration.
• In case of weather issues, if the Captain comes in early due to weather, the minimum rate will only apply according to the duration of your charter.

 

Additional policies:

• Pandemics, Hurricanes or any other Natural Occurrences out of both of our control, gift cards will be issued to where both parties will not lose any money.
• Since we are in the service industry you are not required to pay the sales tax on the charter but a minimum 20% Gratuity is encouraged for the Captain. It should be paid directly to them, or it may be added to the
  charter by the same credit card on file.
• Online Waivers must be signed for trips that you have to leave the vessel; Eco Tour/Shelling trips.
• Photos or videos taken while aboard our charters may be used for our social media posts at our discretion, unless otherwise requested. To be excluded from our social media posts, please email us at Booking@NativeGuidedFishing.com

Capt Kodie Fridley